Shipping policy

1. Processing Time:

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

2. Shipping Time:

Domestic (Pakistan): 3–7 business days

International: 7–15 business days (may vary depending on destination country and customs clearance)

Delivery times may occasionally be delayed due to courier issues, weather conditions, or customs procedures.

3. Shipping Charges:

Shipping charges are calculated at checkout based on your location, package weight, and delivery method. Free shipping may be offered during special promotions.

4. Order Tracking:

Once your order is shipped, a tracking number will be provided via email or WhatsApp so you can track your shipment in real time.

5. International Shipping & Customs Duties:

We offer worldwide shipping. Please note:

All local taxes and duties within Pakistan are covered and cleared by us.

However, for international orders, customs duties, import taxes, or clearance fees may be applied by the destination country.

If any customs office or delivery authority in your country requests payment of duties or taxes, these charges must be paid by the customer on the spot at the time of delivery.

Customs regulations, tax policies, and import laws vary from country to country, and we have no control over these charges.

6. Delayed or Lost Orders:

If your order is delayed beyond the estimated delivery time, please contact our support team. We will coordinate with the courier service to help resolve the issue as quickly as possible.

7. Wrong Address Disclaimer:

We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. Please ensure all shipping details are correct before placing your order.

8. Contact:

For any shipping-related inquiries, please contact our support team.